Exchange/Return Policy
Only Blank cards can be exchanged. TEXT PRINTED CARDS cannot be EXCHANGED. In case of exchange, shipping costs from India to the destination point will be deducted. Also 3% of the total costs incurred will be retained as processing fee
Shipping costs to send the goods to us are to be borne by you. Refunds will be initiated after receipt of the goods in good condition. Exchange amount is original amount paid less costs of shipping original order. All items must be returned in their original packaging along with a copy of the invoice and these must be packed together in a secure, tamper-proof box. We do not accept partial or used packs of supplies or items returned in envelopes.
Refunds will be given only after receipt of the material or goods in good condition.
Return Policy
No returns/refunds are entertained on grounds if customer not liking the design or pattern of product, slightly paper, color variation from our online samples. In such circumstances. We entertain only exchange requests as per our exchange policy.
Which colors displayed on your monitor may vary from our actual printed invitation cards. Silk Handmade paper may vary both in gsm (grams per square meter) and color. A variation of ±10% is an acceptable norm around the world. There might be minor variations possible in paper of other grades too.
In case if you want to return the invitaions, then please write us to online@menakacard.in along with complete details of why the cards should be returned. Our personnel will try to resolve your problems first and in case there is no solutions can be reached at, your money will be refunded.